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2488 Fairway Wood Circle, Castle Rock, CO 80109



(720) 360-0150



(630) 854-1262



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Accomplished and energetic IT Senior Manager with more than 20 years of experience.  Solid history of achievement in systems management, integration, standardization, project management, business relationship management and IT strategy implementation.  Motivated leader with strong organizational, prioritization, and communication abilities.  Proven track record of achieving exceptional results through creating and managing highly effective and collaborative teams, implementing cost saving measures, and increasing user productivity.



  • Strategy, budgeting and roadmapping
  • Project management
  • Business Relationship Management
  • Security operations and compliance
  • Configuration and Asset Management
  • Datacenter and remote office operations
  • Enterprise monitoring
  • Systems analysis and implementation
  • Microsoft System Center Suite
  • Software integration, packaging and distribution
  • Microsoft desktop and back-office technologies
  • Database design and development
  • Microsoft Active Directory
  • Application development
  • Complex problem solving
  • Leadership and team management
  • Communication and training


    Grant Thornton LLP, Chicago, IL - Denver, CO ~ May 2003 - Present
    Senior Manager, Enterprise Systems Management

    Responsible for all systems management activities within the firm across 50 locations and 7500+ users.  Directed team of 7 in executing all efforts around endpoint architecture (end-user computing), software integration/distribution, configuration and asset management, security operations, infrastructure operations, enterprise monitoring, and systems management software development.  Created business technology roadmaps and strategies, helped define and execute budgets, and managed complex projects to completion.

    • Collaborated with senior IT leaders on strategies, budget, and technology roadmaps, resulting in increased customer productivity and satisfaction, reduced IT cost, and enhanced relationships with the business
    • Created $6.2M in cost savings by reducing imaging times to 1 hour and optimizing the desktop/laptop environment and with enhanced technologies, solutions, and standardization
    • Reduced server outages by 20% and realized $1.7M in annual savings through implementing firm-wide server health monitoring and by driving local office infrastructure standards and operations
    • Oversaw the software packaging/distribution process and methodology, resulting in 30% quicker response to release requests and 50% increase in package distribution speed
    • Decreased risk to firm data and facilitated greater control of critical firm assets by directing security operations such as patching, data encryption, endpoint backup, anti-virus/malware, and compliance reviews
    • Managed $6M in leased assets with less than %1 loss rate and created a highly functional CMDB repository to support the other ITIL processes implemented by the firm
    • Increased the productivity and retention by managing relations between IT divisions and business stakeholders, releasing quality communications, and providing technical and functional training
    • Created and implemented a web portal and utility suite resulting in unified data, enhanced metrics, and greater reporting capabilities to drive business decisions

    Arthur Andersen LLP, Chicago, IL ~ May 1995 - February 2003
    Experienced Senior Consultant/Team Lead

    Managed the global Novell network and directory services environment (1000+ servers).  Developed solutions, management tools, and global training, and evaluated, recommended and implemented 3rd-party products, allowing the group to meet business data and reporting needs.

    • Created technology strategy, developed roadmaps, and set standards for current and future solutions, paving the way for business growth
    • Developed comprehensive documentation and training on industry standards, management processes, and best practices
    • Presented global training sessions in Europe, Asia, and the U.S
    • Architected a peer-to-peer LAN solution for client Audit engagements, resulting in increased user productivity for file sharing and business continuity
    • Developed a suite of management tools to assist network administrators in proactively troubleshooting both end-user and back-office issues, resulting in increased user productivity and increased cost savings

    LDS Church, Salt Lake City, UT ~ March 1994 - April 1995
    Information Systems Intern

    • Supported hardware and software needs of end-users
    • Designed and implemented database systems
    • Wrote systems and troubleshooting documentation
    • Developed applications in Microsoft Visual Basic

    Parlant Technology, Provo, UT ~ April 1992 - February 1994
    Regional Sales Director

    • Sold educational computer voice messaging technology
    • Managed and supported company contact tracking database system
    • Traveled and gave presentations around the country

    Novell, Inc., Provo, UT ~ April 1992 - August 1992
    Technical Support Representative

    • Supported DOS computer operating system for end-users
    • Gave product information to customers as requested
    • Worked with software and hardware vendors on legal issues



  • Regional Leadership Forum (RLF) Graduate
  • Computerworld Honors Program Laureate and Finalist
  • Computerworld Mobile and Wireless Best Practices Finalist
  • Eagle Scout, Boy Scouts of America
  • Published article/case study with Intel on personal productivity
  • Published study with Lenovo on hardware and user productivity
  • Recognized (Grant Thornton IT) as Computerworld Best Places to Work in IT for 12 consecutive years



  • ITIL v3 Foundations Certified
  • Franklin Covey 4 Disciplines of Execution Instructor
  • Society for Information Management (SIM)
  • Intel Enterprise Board of Advisors
  • Code42 Customer Advisory Board
  • Boy Scouts of America
  • National Parent Teacher Association



    Boy Scouts of America, Three Fires Council and Denver Area Council
    Naperville, IL and Castle Rock, CO ~ January 1999 - Present

    Merit Badge Counselor and Committee Member
    January 1999 - Present

    • Conducting clinics for scouts to receive merit badge awards
    • Helping and coaching boys to receive their Eagle Scout Award
    • Serving on the local scout committee

    March 2004 - August 2005

    • Led a group of scouts in weekly troop activities
    • Assisted and coached scouts to receive their Eagle Scout Award
    • Participated in Scout Camp activities

    Varsity Scout Coach
    January 1999 - August 2001

    • Led a group of 18 scouts in weekly team activities
    • Assisted and coached scouts to receive their Eagle Scout Award
    • Participated in High Adventure activities

    Member, National Parent Teacher Association (PTA)
    September 2000 - Present

    • Volunteering in classrooms
    • Assisting in PTA-sponsored activites
    • Ratifying budget and electing local officers

    Ecclesiastical Representative, Church of Jesus Christ of Latter-Day Saints
    Hamburg, Germany ~ January 1988 - January 1990

    • Spent two years being immersed in the culture and becoming fluent in the language
    • Held multiple leadership and training positions resulting in the increased productivity of other representatives
    • Rendered thousands of hours of volunteer service to others




    B.S., Management Information Systems,
    Brigham Young University, Provo, Utah. April, 1995
    Double Minor in German and Business

    Academic Achievements

    • Recipient, BYU Presidential Scholarship, 1987
    • Member, Association of Systems Management, BYU Chapter
    • 3.46 GPA



    Speak and write German



  • Website development
  • Audio/visual content development and publishing
  • Writing
  • Graphic design
  • Application development
  • Genealogy
  • Scouting
  • Camping
  • Photography
  • Working with people


    References available on request.


    The resume outlined above is an extended version of the downloadable resumes below.

    For more information which complements my resume, you can look on my site under ABOUT WORK. This will outline more about my current job with Grant Thornton and some of the additional contributions and accomplishments I have made there over the last 12+ years there.

    For additional information about myself and my interests, you can look on my site under ABOUT ME.



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