{"id":6044,"date":"2017-06-14T21:38:01","date_gmt":"2017-06-14T21:38:01","guid":{"rendered":"http:\/\/www.kirkhalliday.com\/site\/?page_id=6044"},"modified":"2021-05-06T07:10:07","modified_gmt":"2021-05-06T13:10:07","slug":"resume","status":"publish","type":"page","link":"http:\/\/www.kirkhalliday.com\/kh\/home-3\/about\/resume\/","title":{"rendered":"My Resume"},"content":{"rendered":"
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\n\t\t\t\t\t\tPROFESSIONAL SUMMARY\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div>
\t\t\t

Accomplished and energetic IT Professional with more than 25 years of experience. Solid history of achievement in systems management, integration, standardization, project management, business relationship management and IT strategy implementation. Motivated leader with strong organizational, prioritization, and communication abilities. Proven track record of achieving exceptional results through creating and managing highly effective and collaborative teams, implementing cost saving measures, and increasing user productivity.<\/p>\n<\/div>\n\t\t<\/div><\/div><\/div><\/div>

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\n\t\t\t\t\t\tSKILLS\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div>
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\n\t\t\t\t\t\tStrategy, Budgeting, and Roadmapping\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tProject Management\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tBusiness Relationship Management\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tSecurity Operations and Compliance\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tConfiguration and Asset Management\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tDatacenter and Remote Office Operations\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tEnterprise Monitoring\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tSystems Analysis and Implementation\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tMicrosoft Systems Center Suite\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tSoftware Integration, Packaging, and Distribution\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tMicrosoft Desktop and Back-Office Technologies\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tDatabase Design and Development\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tMicrosoft Active Directory\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tApplication Development\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tComplex Problem Solving\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tLeadership and Team Management\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tCommunication and Training\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t<\/ul>\n<\/div><\/div><\/div><\/div><\/div>
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\n\t\t\t\t\t\tEXPERIENCE\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div>

Sr Director, Call Center Technology – Local Site IT<\/h3>\t\t\t
\n

Spectrum<\/span><\/strong><\/h4>\n

April 2018 \u2013 Present<\/h4>\n

Colorado Springs, CO<\/p>\n<\/div>\n

\n

Responsible for the successful management of Local Site IT (Desktop Support) across the Spectrum call center footprint. Management of 91 technicians and 6 senior managers supporting 51+ locations. Function as a business partner to the site Vice Presidents, Directors, and other call center senior leadership. Responsible for integrating several legacy teams into a single new team, while significantly expanding the number of locations supported. Responsible for defining the KPIs, metrics and dashboards to successfully manage a geographically diverse team and to ensure that the team achieves the highest levels of customer satisfaction.<\/p>\n

    \n
  • Actively and consistently support all technologies in the Local Site IT portfolio<\/li>\n
  • Create and monitor troubleshooting capabilities and documentation standards and create troubleshooting flows for all applications and infrastructure within the footprint<\/li>\n
  • Define standards, guidelines and processes across all the sites managed<\/li>\n
  • Lead the creation of effective triage processes that will reduce mean time to repair (MTTR)<\/li>\n
  • Develop key metrics to measure the operational performance of all teams and functions in the operational support groups<\/li>\n
  • Partner with various business and other IT functions to provide timely updates<\/li>\n
  • Work closely with IT teams to ensure hand-offs to production are clearly documented<\/li>\n
  • Ensure operational teams are properly trained and positioned to expertly support the environment<\/li>\n
  • Ensure solutions are tested appropriately and improve the overall customer experience<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\t\t<\/div>

    Director, IT Business Relationship Management<\/h3>\t\t\t
    \n

    RE\/MAX<\/span><\/strong><\/h4>\n

    May 2017 \u2013 November 2017<\/h4>\n

    Denver, CO<\/p>\n

    Lead an IT Service Team to identify, design, develop, and support IT services across the IT Service Management (ITSM) life cycle, consisting of the Strategy, Design, Transition, and Operate phases. Responsible for identifying business customer stakeholders and understand their business capabilities and priorities. Establish, maintain, and nurture the business customer relationship while defining a communication and collaboration protocol that best fits the customer\u2019s needs. Oversee the Strategic Business Initiatives (SBI) vertical.<\/h4>\n<\/div>\n
    \n
      \n
    • Capture and help shape customer demand and understand how demand aligns to current and\/or future business capabilities.<\/li>\n
    • Collaborate with customers to select the demand items to implement based on needs, business value, constraints, etc.<\/li>\n
    • Help the business understand the established IT strategy while helping IT understand the needs of the business<\/li>\n
    • Manage an IT Service Management-based team of a Business Analyst, Service Architect, Service Delivery Manager, Service Support Manager, Validation Manager, and Service Support Manager.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\t\t<\/div>

      Operations Delivery Manager, Field and Workplace Servcies<\/h3>\t\t\t
      \n
      \n

      Capgemini<\/span><\/strong><\/h4>\n

      March 2016 \u2013 May 2017<\/h4>\n

      Denver, CO<\/p>\n<\/div>\n

      \n

      Responsible for all end-user services for a client of 58 locations and 9000+ users. Directed a team of 167 technicians supporting all client users and firm senior leaders. Handled invoice management for the 3rd party support partner. Created strategies to enhance client\u2019s asset management, hiring\/termination, and ordering processes. Responsible for attaining defined support SLAs and ensuring all escalations were managed to a high level of satisfaction. Acted as technical lead on desktop-related projects.<\/p>\n

        \n
      • Managed highly effective support processes, resulting in the handling of over 42,000 tickets and 100% attainment of defined SLAs<\/li>\n
      • Oversaw the management of the client\u2019s video conference systems and effectively managed over 10,500 events with a 99.5% success rate<\/li>\n
      • Built active relationships with each office manager at all 58 sites, resulting in a 30% week-to-week satisfaction rating increase<\/li>\n
      • Developed and conducted extensive training on customer satisfaction, increasing understanding of the client and raising customer satisfaction scores to over an 8 out of 10<\/li>\n
      • Created and distributed comprehensive reporting on support metrics, thus creating transparency between groups and with the client<\/li>\n
      • Acted as the escalation liaison across all 3 of the client\u2019s regions, resulting in quick resolutions, high trust relationships, and increased customer satisfaction levels<\/li>\n
      • Managed over $2M in support invoices, ensuring billing accuracy and timely payment<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\t\t<\/div>

        Senior Manager, Enterprise Systems Management<\/h3>\t\t\t

        Grant Thornton, LLP<\/strong><\/p>\n

        May 2003 – March 2016<\/p>\n

        Oakbrook Terrace, IL and Denver, CO<\/p>\n

        Responsible for all systems management activities within the firm across 50 locations and 7500+ users. Directed team of 7 in executing all efforts around endpoint architecture, software integration\/distribution, configuration and asset management, security operations, infrastructure operations, enterprise monitoring, and systems management software development. Created technology roadmaps and strategies, helped define and execute budgets, and managed complex projects to completion.<\/p>\n

          \n
        • Collaborated with senior IT leaders on strategies, budget, and technology roadmaps, resulting in increased customer productivity and satisfaction, reduced IT cost, and enhanced relationships with the business<\/li>\n
        • Created $6.2M in cost savings by reducing imaging times to 1 hour and optimizing the desktop\/laptop environment and with enhanced technologies, solutions, and standardization<\/li>\n
        • Reduced server outages by 20% and realized $1.7M in annual savings through implementing firm-wide server health monitoring and by driving local office infrastructure standards and operations<\/li>\n
        • Oversaw the software packaging\/distribution process and methodology, resulting in 30% quicker response to release requests and 50% increase in package distribution speed<\/li>\n
        • Decreased risk to firm data and facilitated greater control of critical firm assets by directing security operations such as patching, data encryption, endpoint backup, anti-virus\/malware, and compliance reviews<\/li>\n
        • Managed $6M in leased assets with less than %1 loss rate and created a highly functional CMDB repository to support the other ITIL processes implemented by the firm<\/li>\n
        • Increased the productivity and retention by managing relations between IT divisions and business stakeholders, releasing quality communications, and providing technical and functional training<\/li>\n
        • Created and implemented a web portal and utility suite resulting in unified data, enhanced metrics, and greater reporting capabilities to drive business decisions<\/li>\n<\/ul>\n<\/div>\n\t\t<\/div>

          Experienced Senior Consultant, Team Lead<\/h3>\t\t\t

          Arthur Andersen<\/strong><\/p>\n

          May 1995 – March 2003<\/p>\n

          Chicago, IL<\/p>\n

          Managed the global Novell network and directory services environment (1000+ servers). Developed solutions, management tools, and global training, and evaluated, recommended and implemented 3rd-party products, allowing the group to meet business data and reporting needs.<\/p>\n

            \n
          • Created technology strategy, developed roadmaps, and set standards for current and future solutions, paving the way for business growth<\/li>\n
          • Developed comprehensive documentation and training on industry standards, management processes, and best practices<\/li>\n
          • Presented global training sessions in Europe, Asia, and the U.S<\/li>\n
          • Architected a peer-to-peer LAN solution for client Audit engagements, resulting in increased user productivity for file sharing and business continuity<\/li>\n
          • Developed a suite of management tools to assist network administrators in proactively troubleshooting both end-user and back-office issues, resulting in increased user productivity and increased cost savings<\/li>\n<\/ul>\n<\/div>\n\t\t<\/div>

            Information Systems Intern<\/h3>\t\t\t

            LDS Church<\/strong><\/p>\n

            March 1994 – April 1995<\/p>\n

            Salt Lake City, UT<\/p>\n

              \n
            • Supported hardware and software needs of end-users and wrote troubleshooting documentation<\/li>\n
            • Designed and implemented database systems (MS Access)<\/li>\n
            • Developed inventory tracking applications in Microsoft Visual Basic<\/li>\n<\/ul>\n<\/div>\n\t\t<\/div>

              Regional Sales Director<\/h3>\t\t\t

              Parlant Technology<\/strong><\/p>\n

              March 1992 – March 1994<\/p>\n

              Provo, UT<\/p>\n

                \n
              • Sold educational computer voice messaging technology to schools and districts nationwide<\/li>\n
              • Managed and supported company contact tracking database system<\/li>\n
              • Traveled and gave sales and training presentations around the country<\/li>\n<\/ul>\n<\/div>\n\t\t<\/div><\/div><\/div><\/div>
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                \n\t\t\t\t\t\tACCOMPLISHMENTS\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div>
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                  \n
                • Regional Leadership Forum (RLF) Graduate<\/li>\n
                • Computerworld Honors Program Laureate and Finalist<\/li>\n
                • Computerworld Mobile and Wireless Best Practices Finalist<\/li>\n
                • Eagle Scout, Boy Scouts of America<\/li>\n
                • Published article\/case study with Intel on personal productivity<\/li>\n
                • Published study with Lenovo on hardware and user productivity<\/li>\n
                • Recognized (Grant Thornton IT) as Computerworld Best Places to Work in IT<\/em> for 12 consecutive years<\/li>\n<\/ul>\n<\/div>\n\t\t<\/div><\/div><\/div><\/div>
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                  \n\t\t\t\t\t\tAFFILIATIONS and CERTIFICATIONS\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div>
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                    \n
                  • ITIL v3 Foundations Certified<\/li>\n
                  • Franklin Covey 4 Disciplines of Execution Instructor<\/li>\n
                  • Society for Information Management (SIM)<\/li>\n
                  • Intel Enterprise Board of Advisors<\/li>\n
                  • Code42 Customer Advisory Board<\/li>\n
                  • Boy Scouts of America<\/li>\n
                  • National Parent Teacher Association<\/li>\n<\/ul>\n<\/div>\n\t\t<\/div><\/div><\/div><\/div>
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                    \n\t\t\t\t\t\tVOLUNTEER EXPERIENCE\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div>

                    Ecclesiastical Representative<\/h3>\t\t\t

                    Germany<\/strong><\/p>\n

                    January 1998 – January 1990<\/p>\n

                      \n
                    • Lived in Germany for 2 years, adapted well to the culture, and became fluent in the language<\/li>\n
                    • Provided countless hours of volunteer work<\/li>\n
                    • Held multiple leadership positions, having stewardship over large groups of people<\/li>\n<\/ul>\n<\/div>\n\t\t<\/div>

                      Committee Member<\/h3>\t\t\t

                      Indian Prairie School District IT Strategy Committee<\/strong><\/p>\n

                      January 20011 – March 2013<\/p>\n

                      Aurora, IL<\/p>\n

                      Help define, plan, and execute the IT strategy for the school district’s 21 elementary schools, 7 middle schools, 3 high schools, and 28,500 students along with the 3,022 employees.<\/p>\n

                      <\/div>\n<\/div>\n\t\t<\/div>

                      Scoutmaster, Committee Member, and Counselor<\/h3>\t\t\t

                      Boy Scouts of America<\/strong><\/p>\n

                      January 1999 – Present<\/p>\n

                      Naperville, IL<\/p>\n

                      Merit Badge Counselor and Committee Member
                      \nJanuary 1999 – Present<\/p>\n

                        \n
                      • Conducting clinics for scouts to receive merit badge awards<\/li>\n
                      • Helping and coaching boys to receive their Eagle Scout Award<\/li>\n
                      • Serving on the local scout committee<\/li>\n<\/ul>\n

                        Scoutmaster
                        \nMarch 2004 – August 2005<\/p>\n

                          \n
                        • Led a group of scouts in weekly troop activities<\/li>\n
                        • Assisted and coached scouts to receive their Eagle Scout Award<\/li>\n
                        • Participated in Scout Camp activities<\/li>\n<\/ul>\n

                          Varsity Scout Coach
                          \nJanuary 1999 – August 2001<\/p>\n

                            \n
                          • Led a group of 18 scouts in weekly team activities<\/li>\n
                          • Assisted and coached scouts to receive their Eagle Scout Award<\/li>\n
                          • Participated in High Adventure activities<\/li>\n<\/ul>\n<\/div>\n\t\t<\/div><\/div><\/div><\/div>
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                            \n\t\t\t\t\t\tEDUCATION\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div>

                            Brigham Young University<\/h3>\t\t\t

                            Bachelor’s Degree, Business Management with Emphasis in Information Systems<\/strong><\/p>\n

                            1990 – 1995<\/p>\n

                            Provo, UT<\/p>\n

                            \n

                            Activities and Societies:<\/span> Association of Systems Management<\/span><\/p>\n<\/div>\n

                            \n

                            Major in Business with Information Technology Emphasis. Minor in German.<\/p>\n

                            GPA: \u00a03.4<\/p>\n<\/div>\n<\/div>\n\t\t<\/div><\/div><\/div><\/div>

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                            \n\t\t\t\t\t\tWHAT DO THEY SAY?\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t

                            \n\t\t\t\t\t\tWhat have clients and co-workers said about me?\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div>

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                            \n\t\t\t\t\t\t\t\t\t\t\t\t\tOFFICE MANAGER<\/strong><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t
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                            The IT support is improving\u00a0slowly but surely all due in-part to your hard efforts. Where would we be without you? \u00a0It's so important for us Office Managers to\u00a0have that go-to person to escalate issues. I sincerely appreciate all you do. \u00a0I know I can always count on a quick response when I ask for help.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t

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                            \n\t\t\t\t\t\t\t\t\t\t\t\t\tDIRECT MANAGER<\/strong><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t
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                            He caught onto the invoicing process more quickly than anyone I have ever trained! This is one of the keys to managing the financials.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t

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                            \n\t\t\t\t\t\t\t\t\t\t\t\t\tOFFICE DIRECTOR<\/strong><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t
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                            ou are incredibly thorough, attentive and available. These three characteristics are very valuable\u00a0to me and I appreciate your continuous effort and attention. \u00a0I appreciate that you are open to being a sounding board and freely engage in\u00a0brainstorming with me. I find you to be a remarkable liaison for me.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t

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                            \n\t\t\t\t\t\t\t\t\t\t\t\t\tSENIOR OFFICE MANAGER<\/strong><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t
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                            You're doing a great job in communicating and keeping up with our IT issues. It is wonderful to\u00a0actually have a contact when help is needed. \u00a0Even with all our problems, having you as our go-to person\u00a0has been a shining spot - making our little office seem just as important.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t

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                            \n\t\t\t\t\t\t\t\t\t\t\t\t\tCIO and OFFICE MANAGERS<\/strong><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t
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                            Thanks for your teamwork and collaboration. \u00a0Your efforts seem superhuman. \u00a0You always stand like a savior to us. \u00a0How do you get done what you get done and sleep too?<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t

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                            \n\t\t\t\t\t\t\t\t\t\t\t\t\tPARTNER<\/strong><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t
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                            I think you are doing a great job! \u00a0Having gone from being an employee of ours to a contractor operating\u00a0under a completely different system I know has been\u00a0quite challenging. You are always very responsive. I have the utmost confidence in you. No matter\u00a0what my issue is, I know you'll get it resolved as quickly as you can.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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                            \n\t\t\t\t\t\tINTERESTS\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div>
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                              \n
                            • Spending time with family<\/li>\n
                            • Website development<\/li>\n
                            • Audio\/visual content development and publishing\n
                            • Writing<\/li>\n
                            • Graphic design<\/li>\n
                            • Application Development<\/li>\n
                            • Genealogy<\/li>\n
                            • Scouting<\/li>\n
                            • Camping<\/li>\n
                            • Photography<\/li>\n
                            • Working with people<\/li>\n<\/ul>\n<\/div>\n\t\t<\/div><\/div><\/div><\/div>
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                              \n\t\t\t\t\t\tOFF-LINE RESUME VERSIONS\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t

                              \n\t\t\t\t\t\tSee below for off-line versions of my resume in different formats...\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div>

                              \n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/a>\n\n\t\t\t
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                              \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tResume (Word)\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/a>\n\n\t\t\t
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                              \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tResume (Adobe)\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/a>\n\n\t\t\t
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                              \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tResume (Text)\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t<\/ul>\n<\/div><\/div><\/div>
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                              References are available upon request.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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                              \n\t\t\t\t\t\tGET IN TOUCH\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t

                              \n\t\t\t\t\t\tIf you need any more information, have questions, or need my references, please contact me...\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div>

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